Privacy & Cookie Policy

Effective Date: January 2026

Lovebird Healthcare Solutions respects your privacy and is committed to protecting your
personal and health related information. This Privacy & Cookie Policy explains how
information is collected, used, and safeguarded when you visit our website or submit forms.

Information We Collect

We may collect personal and limited health related information when you:

  • Submit a contact or consultation request
  • Complete an insurance verification form
  • Request information about services
  • Communicate with our team by phone or email

Information collected may include:

  • Name, phone number, and email address
  • Insurance provider and policy details
  • Medicaid Waiver or Veterans Administration (VA) benefit information
  • General care needs (non clinical)

How We Use Your Information

Your information is used to:

  • Verify eligibility for Medicaid, VA, or private pay services
  • Respond to inquiries and coordinate care options
  • Create or recommend appropriate care plans
  • Communicate next steps and service availability
  • Comply with applicable state and federal regulations

We do not sell, rent, or share personal information for marketing purposes.

HIPAA & Health Information Disclaimer

Any health or insurance information submitted through our website is collected solely for
care coordination and benefit verification purposes. While we take privacy seriously,
online form submission does not replace formal HIPAA authorization documents that may be
required before services begin.

Cookies & Website Analytics

We may use cookies or similar technologies to:

  • Improve website functionality
  • Understand website traffic and usage
  • Enhance user experience

You may disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your
information. However, no electronic transmission or storage system can be guaranteed to be
100% secure.

Third Party Links

Our website may contain links to external resources (including government and community
organizations). Lovebird Healthcare Solutions is not responsible for the privacy practices
or content of those sites.

Policy Updates

This policy may be updated periodically. Updates will be posted with a revised effective
date.

Contact Us

If you have questions about this policy, contact us at:

Email: info@lovebirdhealthcare.com
Phone: 708-536-2019

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